Customer Service Advisor

Commercial crewe 1 Days ago

Job Description

Job Description

A great opportunity to join a growing retailer is now live – Act now to not miss out on a permanent placement.

Blink Recruitment Operating as an employment business are now recruiting for 10x Customer Service Advisors for our client in Crewe.

At Blink Recruitment we are an ethical employer who understand the importance of transparency to our candidate base. You can be re-assured of a no hassle and easy way to get into full-Time Work.

The Role:

- Dealing with Inbound calls and making outbound calls to discuss and resolve queries they may have.

- Responding to customers professionally on email

- Helping customers through live chat function with orders and returns

- General administration duties including writing notes into the company CRM

- Working towards KPI’s and personal SLA’s

- Ability to work on your own accord and as part of a team.

Skills and Experience - Suitable candidates should demonstrate the following:

- Previous experience in a call-centre environment (Desirable)

- Excellent Telephone Manner

- Fine with use of Excel, Word and Outlook

- Ability to work as part of a team.

- Able to commute to Crewe for work and be happy to initial start on a remote basis.

Hours of Work

Initially working Monday to Friday 08:30 – 17:00 or 08:00 – 16:30 (Weekends 09:00 – 17:00 on a rotating basis usually 1 in 3)

In the future you will be required to work between the hours of 08:00 and 20:00 Monday to Friday (Weekends 09:00 – 17:00 on a rotating basis usually 1 in 3)

Bank Holiday’s working 10:00 – 16:00

Pay

£8.91 Per Hour + Overtime is available paid or time in Lieu

Extra

- Great ongoing training including an in-depth 1-2 week in-house training course to start with.

- Great Culture

- Future opportunities

Reference ID: cust1

Expected start date: 05/04/2021

Job Types: Full-time, Permanent

Salary: From £8.91 per hour

COVID-19 considerations:
Interviews are completed over skype/zoom/whatsapp

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Job Overview

Employment Status: FullTime

Job Location: crewe

Salary: £8.91

Apply Deadline: Oct 29, 2021

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